Patient Registration Specialist - Day Shift (Full-Time)

Nicklaus Children's; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

Nicklaus Children's is seeking a Registrar for the Cooper City location to greet patients, collect demographic and payer details, and register for services. The role requires verifying insurance information, obtaining authorizations, and collecting payments as needed.

The ideal candidate has 1–3 years in customer service with healthcare office exposure, and prefers bilingual Spanish fluency. Strong data entry and MS Office skills are essential for accurate records and scheduling.

Qualifications

• 1-3 years customer service experience.
• High school education or equivalent preferred.
• Medical or healthcare office experience preferred.
• Fluent in Spanish preferred.
• Basic proficiency in Microsoft Office including Word, Excel, and Outlook.
• Ability to communicate effectively verbally and in writing.
• Able to adapt and respond calmly under stressful conditions.

Responsibilities

• Greets patients and families in person or on the telephone with excellent customer service.
• Obtains demographic, third party payer information, financial information, and identification to schedule or register the patient for services.
• Obtains authorization, referrals, and collects payments as required.
• Verifies third party payer information and seeks appropriate authorization for services.
• Documents activity in the computer system and scans documents into the PEDS folder.
• Schedules physician or hospital services and confirms appointments two days prior to visits.

Skills

Customer service

Communication

Data entry

Spanish language

Education

High school diploma or equivalent

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Nicklaus Children's is seeking a Registrar for the Cooper City location to greet patients, collect demographic and payer details, and register for services. The role requires verifying insurance information, obtaining authorizations, and collecting payments as needed.

The ideal candidate has 1–3 years in customer service with healthcare office exposure, and prefers bilingual Spanish fluency. Strong data entry and MS Office skills are essential for accurate records and scheduling.