Neurology Front Desk Registrar – Patient Scheduling

Nicklaus Children's Health System; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Nicklaus Children's Health System in Miami is seeking a Customer Service representative to greet patients and families, collect necessary information, and assist with scheduling services.

The ideal candidate will have 1-3 years of customer service experience, prefer medical or healthcare office background, and should be fluent in Spanish. Proficiency in Microsoft Office is also desired.

Qualifications

• 1-3 years customer service experience.
• Medical or healthcare office experience preferred.
• Fluent in Spanish preferred.

Responsibilities

• Greets patients and families in person or on the phone.
• Obtains demographic, financial, and medical information for scheduling.
• Documents all activity in the computer system.
• Verifies third party payer information and obtains authorizations.
• Handles patient payments and notifies about deductibles.

Skills

Customer service experience

Fluent in Spanish

Medical office experience

Microsoft Office proficiency

Education

High school education or equivalent

Job description

Nicklaus Children's Health System in Miami is seeking a Customer Service representative to greet patients and families, collect necessary information, and assist with scheduling services.

The ideal candidate will have 1-3 years of customer service experience, prefer medical or healthcare office background, and should be fluent in Spanish. Proficiency in Microsoft Office is also desired.