Patient Access Specialist

Nicklaushealth; Sunset Corners (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Nicklaushealth is seeking a Clerical/Administrative assistant to greet patients, collect demographic and insurance information, and register them for Health System services. You will schedule, admit, and coordinate with clinical teams while maintaining HIPAA compliance.

The role requires strong data entry, basic MS Office skills, and clear English communication; bilingual Spanish helpful. You will verify payer details, obtain authorizations, and ensure accurate patient records.

Qualifications

• Minimum one year of customer service experience.
• Spanish language ability strongly preferred; English proficiency required.
• Basic proficiency in Word, Excel, and Outlook; familiarity with medical terminology helpful.

Responsibilities

• Greets patients and families in person or on the telephone.
• Obtains demographic, third party payer, financial and medical information to schedule, admit, or register patients.
• Verifies payer information and obtains necessary authorizations.
• Documents activities in the patient records system and communicates with departments as needed.
• Collects payments and provides receipts.
• Ensures HIPAA compliance and handles confidential information.
• Notifies management of insurance/financial discrepancies for approval.

Skills

Customer service

Spanish language

English communication

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Nicklaushealth is seeking a Clerical/Administrative assistant to greet patients, collect demographic and insurance information, and register them for Health System services. You will schedule, admit, and coordinate with clinical teams while maintaining HIPAA compliance.

The role requires strong data entry, basic MS Office skills, and clear English communication; bilingual Spanish helpful. You will verify payer details, obtain authorizations, and ensure accurate patient records.