Healthcare Front Desk Registrar: Patient Access & Billing

Nicklaushealth; Sunset Corners (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Nicklaushealth seeks a Customer Service representative to greet patients and families in person or by phone, collect demographic and payer information to schedule or register services, and verify third party payer information for physician and hospital services.

You will document activities in the system, obtain consents, and communicate with departments while maintaining confidentiality and professionalism; basic MS Office skills are expected; bilingual Spanish is a plus.

Qualifications

• 1-3 years of customer service experience.
• High school education or equivalent preferred.
• Fluent in Spanish preferred.

Responsibilities

• Greets patients and families in person or by phone.
• Obtains demographic and payer information to schedule or register patients.
• Verifies third party payer information and collects payments as required.
• Documents activity in the computer system.
• Maintains confidentiality of sensitive information.

Skills

Customer service

Communication skills

Data entry

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nicklaushealth seeks a Customer Service representative to greet patients and families in person or by phone, collect demographic and payer information to schedule or register services, and verify third party payer information for physician and hospital services.

You will document activities in the system, obtain consents, and communicate with departments while maintaining confidentiality and professionalism; basic MS Office skills are expected; bilingual Spanish is a plus.