Patient Access & Registration Specialist

ochsner; Meridian (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

Ochsner Health Meridian seeks a motivated Patient Registration Clerk to greet patients, verify information, schedule appointments, and assist with admissions and insurance verification. This role emphasizes accuracy, privacy, and courteous service.

The position requires strong communication, data-entry skills, and knowledge of billing guidelines. It offers cross-training across patient and payer types and a stable daytime schedule.

Qualifications

• Must have computer skills and dexterity for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications and role-specific software.
• Strong interpersonal skills and ability to work collaboratively with other departments.
• Knowledge of healthcare insurance benefits, payor guidelines, and billing regulations.

Responsibilities

• Provide excellent customer service to patients, guests, and family members.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission processes.
• Ensure all required forms are completed and documents are gathered accurately.
• Input patient/guarantor demographic and financial information; explain insurance benefits and collect payments.
• Perform financial analysis of each case and inform patient of financial responsibility.
• Balance cash drawer daily and complete end-of-shift cash procedures.
• Demonstrate respect and cooperation in staff relationships and handle conflicts professionally.
• Adapt communication style to diverse patient populations and maintain privacy.

Skills

Customer service

Data entry

Problem solving

Interpersonal skills

Education

High school diploma

Associate's degree

Job description

Ochsner Health Meridian seeks a motivated Patient Registration Clerk to greet patients, verify information, schedule appointments, and assist with admissions and insurance verification. This role emphasizes accuracy, privacy, and courteous service.

The position requires strong communication, data-entry skills, and knowledge of billing guidelines. It offers cross-training across patient and payer types and a stable daytime schedule.