Patient Access & Registration Specialist

Ochsner Health; Bay St. Louis (MS); On-site; USD 30,000 - 42,000; Full time

Job summary

Ochsner Health in Bay St. Louis, MS seeks a patient access professional to greet patients, register them for appointments or admissions, and verify insurance. You will collect co-pays and assist with financial screening while upholding privacy and accuracy.

Requires high school diploma; associates degree preferred. One year of relevant healthcare or customer service experience is expected, with strong communication and data-entry skills. Training in EMR software is provided.

Qualifications

• Must have data entry and verification skills with accuracy.
• Strong written and verbal communication and professional demeanor.
• Proficiency in Windows-based applications and healthcare software.
• Experience in a hospital, clinic, or customer-service setting is preferred.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create and complete patient scheduling, clinic registration, or hospital admission.
• Ensure forms are completed and paperwork gathered accurately.
• Enter demographic and financial information and explain insurance benefits.
• Collect co-pays and assist with financial discussions and denials as needed.

Skills

Customer service

Data entry

Verbal & written communication

Insurance verification

Windows applications

Attention to detail

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

EMR systems

Insurance verification software

Job description

Ochsner Health in Bay St. Louis, MS seeks a patient access professional to greet patients, register them for appointments or admissions, and verify insurance. You will collect co-pays and assist with financial screening while upholding privacy and accuracy.

Requires high school diploma; associates degree preferred. One year of relevant healthcare or customer service experience is expected, with strong communication and data-entry skills. Training in EMR software is provided.