Patient Access & Registration Specialist

Greene County General Hospital; Linton (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Greene County General Hospital in Indiana is seeking a patient registration specialist to accurately register patients, verify insurance, and collect required signatures. You will communicate with patients, families, physicians and staff in a professional, courteous manner and support efficient admissions and privacy compliance.

Strong customer service, excellent communication skills, attention to detail, and ability to multitask are essential as you assist with billing, wait times, and

Qualifications

• High school diploma or GED required.
• CRCR certification encouraged within 1 year.
• Basic computer skills; keyboarding; 1 year of office experience preferred.
• Previous hospital registration/admitting experience preferred; strong customer service.
• Understanding of health insurance and billing; attention to detail and multitasking.

Responsibilities

• Registers patients accurately and timely, verifies insurance and obtains signatures.
• Answers hospital telephone calls promptly and directs to appropriate departments.
• Interacts with patients, families, physicians and staff professionally.
• Maintains a positive attitude and supports teamwork.
• Arranges for admission of inpatients and registration of outpatients.
• Ensures accurate patient information is entered into the EMR.
• Verifies insurance benefits and eligibility.
• Directs visitors to appropriate areas.
• Monitors patient wait times and informs about delays.
• Explains hospital regulations, charges, and payment processes to patients.
• Participates in collection of co-pays and balances, per office procedure.
• Directs patients to speak with a financial counselor if needed.
• Compiles occupancy and census data if requested.
• Protects patient privacy and confidentiality per HIPAA.
• Supports safety and quality improvement activities.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Multitasking

Computer literacy

Education

High school diploma/GED

Job description

Greene County General Hospital in Indiana is seeking a patient registration specialist to accurately register patients, verify insurance, and collect required signatures. You will communicate with patients, families, physicians and staff in a professional, courteous manner and support efficient admissions and privacy compliance.

Strong customer service, excellent communication skills, attention to detail, and ability to multitask are essential as you assist with billing, wait times, and