Patient Access Specialist – Registration & Financial Clearance

Community Health Network; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Network in Indianapolis seeks an Associate Patient Access Representative to greet visitors, register patients, and secure financial clearance. This frontline role supports check-ins, scheduling, and insurance verification to ensure smooth visits.

You will work with EPIC to pre-register patients, verify CMS coverage, and accurately enter demographics and benefits. The position requires strong customer service and attention to privacy, with a focus on compliant, efficient workflow.

Qualifications

• High School Diploma or GED required.
• 1+ years healthcare office setting preferred.
• Registration/Admissions: proficient in inpatient, outpatient, and emergency admits.
• Completes Admissions, Discharges, and Transfers in a timely manner.
• Verifies patient demographics, insurance and financial information.

Responsibilities

• Handle front-office and back-office tasks throughout the network.
• Pre-register scheduled patients using the EPIC work queue.
• Verify medical necessity and communicate coverage and eligibility information to patients.
• Ensure completeness and accuracy of the electronic health record (EHR).

Skills

Customer service

Front desk coordination

Data entry

Verbal communication

Education

High School Diploma or GED

Tools

EPIC EHR

Job description

Community Health Network in Indianapolis seeks an Associate Patient Access Representative to greet visitors, register patients, and secure financial clearance. This frontline role supports check-ins, scheduling, and insurance verification to ensure smooth visits.

You will work with EPIC to pre-register patients, verify CMS coverage, and accurately enter demographics and benefits. The position requires strong customer service and attention to privacy, with a focus on compliant, efficient workflow.