Patient Access & Registration Specialist

Community Health Network; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Community Health Network in Indianapolis seeks an Associate Patient Access Representative to be the first contact for visitors, handling customer service, patient registration, and financial clearance. This role supports check-ins, scheduling, payments, and insurance verification.

You will work with EPIC and EHR systems to pre-register patients, verify eligibility, and ensure accurate demographics and billing information.

Qualifications

• High School Diploma or GED (Required)
• 1+ years healthcare office experience and/or strong customer service background (Preferred)
• Proficient in registrations (inpatient, outpatient, and emergency admits)
• Accurately enters patient demographics, insurance, and financial information
• Gathers confidential health and financial information from patients while using various software for payment processing
• Verifies CMS standards and communicates coverage and eligibility information to patients

Responsibilities

• Handle front-office and back-office functions for visitors within the network.
• Assist with check-ins, scheduling, and payment collection.
• Verify insurance and determine financial clearance for visits.
• Ensure completeness and accuracy of the electronic health record (EHR) and CMS compliance.

Skills

Customer service

Healthcare office experience

Data entry accuracy

Education

High School Diploma or GED

Tools

EPIC software

Job description

Community Health Network in Indianapolis seeks an Associate Patient Access Representative to be the first contact for visitors, handling customer service, patient registration, and financial clearance. This role supports check-ins, scheduling, payments, and insurance verification.

You will work with EPIC and EHR systems to pre-register patients, verify eligibility, and ensure accurate demographics and billing information.