Patient Access & Registration Specialist

Community Health Systems; Fort Wayne (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

Community Health Systems, Inc. in Fort Wayne, IN seeks a Registrar to accurately capture demographic and insurance information, schedule procedures, and pre-register patients with timely, courteous service.

You will verify insurance eligibility, obtain authorizations, collect patient financial estimates, and ensure complete medical records while liaising with physician offices and patients. Excellent customer service is essential.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Responsibilities

• Greet patients and provide courteous, timely assistance.
• Regulate schedules based on procedure requirements and physician availability.
• Pre-register patients by obtaining accurate demographic information.
• Verify insurance eligibility and obtain necessary authorizations.
• Collect and record patient financial responsibility estimates.
• Communicate operative reports to physician offices.
• Maintain registration documentation for complete patient records.

Skills

Customer service

Attention to detail

Interpersonal skills

Data entry

Education

Post-secondary education in medical/healthcare administration

Tools

EHR systems

Registration software

Job description

Community Health Systems, Inc. in Fort Wayne, IN seeks a Registrar to accurately capture demographic and insurance information, schedule procedures, and pre-register patients with timely, courteous service.

You will verify insurance eligibility, obtain authorizations, collect patient financial estimates, and ensure complete medical records while liaising with physician offices and patients. Excellent customer service is essential.