Patient Access & Admissions Specialist

Community Health Network (Indianapolis); Anderson (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Community Health Network in Indiana is seeking an Associate Patient Access Representative to be the first contact for visitors, handling patient registration, financial clearance, check-ins, and scheduling. You will verify insurance, collect payments, and ensure accurate EHR and CMS-compliant information, supporting smooth visits across the network.

Ideal candidates have a high school diploma and at least one year of healthcare office experience, with strong customer service and attention to

Qualifications

• High School Diploma or GED required.
• 1+ years of healthcare office experience preferred.
• Proficient in registrations (inpatient, outpatient, and ED).
• Completes Admissions, Discharges, and Transfers promptly.
• Ability to verify and communicate medical necessity per CMS.
• Accurately enters patient demographics, insurance, and financial information.

Responsibilities

• Handle check-ins, scheduling, and payment collection.
• Perform insurance verification and financing clearance.
• Prepare patients administratively and financially for visits.
• Ensure completeness and accuracy of the electronic health record (EHR).
• Utilize EPIC and other systems to pre-register patients and manage queues.

Skills

Customer service

Registration/Admissions

Healthcare office experience

Attention to detail

Education

High School Diploma or GED

Tools

EPIC

CMS standards

Job description

Community Health Network in Indiana is seeking an Associate Patient Access Representative to be the first contact for visitors, handling patient registration, financial clearance, check-ins, and scheduling. You will verify insurance, collect payments, and ensure accurate EHR and CMS-compliant information, supporting smooth visits across the network.

Ideal candidates have a high school diploma and at least one year of healthcare office experience, with strong customer service and attention to