Patient Access & Registration Specialist

Ochsner Health; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a patient access associate to greet patients, verify demographics, and initiate scheduling and admissions. You will assist with insurance verification and collect payments while maintaining patient privacy and accurate records.

The role requires strong communication skills, attention to detail, and the ability to work collaboratively with care teams in a fast-paced setting. This on-site position offers exposure to a comprehensive health system with growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Experience in hospital/medical office front desk or related customer service.
• Knowledge of insurance benefits and billing regulations.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create and complete patient scheduling, registration, or admission processes.
• Collect co-pays, explain benefits, and input demographic data accurately.
• Balance cash drawer and prepare deposits.
• Maintain confidentiality and comply with privacy and security regulations.

Skills

Data entry

Verbal communication

Written communication

Windows software

Interpersonal skills

Billing knowledge

Privacy compliance

Education

High school diploma

Associate degree (preferred)

Tools

Billing software

Electronic health records (EHR)

Job description

Ochsner Health is seeking a patient access associate to greet patients, verify demographics, and initiate scheduling and admissions. You will assist with insurance verification and collect payments while maintaining patient privacy and accurate records.

The role requires strong communication skills, attention to detail, and the ability to work collaboratively with care teams in a fast-paced setting. This on-site position offers exposure to a comprehensive health system with growth opportunities.