Patient Access & Registration Specialist

Ochsner Health; Lafayette (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

Ochsner Health in Lafayette, Louisiana, is seeking a Patient Access Representative to provide excellent customer service and manage admissions and scheduling for patients. The role includes verifying patient information, collecting payments, and maintaining accurate records.

The ideal candidate has at least 1 year of relevant experience, effective communication skills, and strong attention to detail. Preferred qualifications include an Associate’s degree or medical specialty certification.

Qualifications

• Minimum 1 year experience in a healthcare environment.
• Preferred certifications: CHAM, CHAA, Medical Assistant.

Responsibilities

• Greet patients and guests courteously.
• Manage patient scheduling and admissions.
• Collect and input demographic and financial information.
• Analyze financial responsibility for each patient case.
• Balance cash drawer daily.

Skills

Computer skills for data entry

Effective verbal and written communication

Proficiency with Windows applications

Strong interpersonal skills

Clerical skills with knowledge of billing regulations

Problem-solving skills

Organizational and time-management skills

Analytical skills with attention to detail

Education

High school diploma or equivalent

Associate’s degree

Job description

Ochsner Health in Lafayette, Louisiana, is seeking a Patient Access Representative to provide excellent customer service and manage admissions and scheduling for patients. The role includes verifying patient information, collecting payments, and maintaining accurate records.

The ideal candidate has at least 1 year of relevant experience, effective communication skills, and strong attention to detail. Preferred qualifications include an Associate’s degree or medical specialty certification.