Patient Access & Registration Specialist

Ochsner Health; Algiers (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Louisiana is hiring a Patient Registration Clerk to greet patients, verify identification and insurance, and complete the clinic registration and admission process. You will collect co-pays and discuss financial responsibilities while ensuring privacy and accuracy in patient records.

Required: high school diploma; 1 year in a hospital or medical setting; strong computer, data entry, and communication skills. Preferred: associate degree and healthcare access certifications.

Qualifications

• Experience in patient-facing roles and in environments requiring data entry and privacy.
• Knowledge of healthcare insurance benefits, payor guidelines, and billing processes.
• Strong communication skills and ability to work under pressure while maintaining professionalism.

Responsibilities

• Greet patients and guests professionally, initiate scheduling and patient registration.
• Verify identification, complete patient records, and collect co-pays and self-pay amounts.
• Explain insurance benefits and obtain accurate demographic and financial information.

Skills

Data entry

Verbal and written communication

Customer service

Billing knowledge

Attention to detail

Teamwork

Problem solving

Adaptability

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Windows

Job description

Ochsner Health in Louisiana is hiring a Patient Registration Clerk to greet patients, verify identification and insurance, and complete the clinic registration and admission process. You will collect co-pays and discuss financial responsibilities while ensuring privacy and accuracy in patient records.

Required: high school diploma; 1 year in a hospital or medical setting; strong computer, data entry, and communication skills. Preferred: associate degree and healthcare access certifications.