Patient Access & Registration Specialist

spectrumhealth; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Benefits package

Payactiv on-demand pay

Discounts directory

Identity theft protection

Retirement options

Job summary

Corewell Health in Grand Rapids is seeking a part-time clerical assistant to support patient flow and health‑care delivery at the Musculoskeletal Center. You will greet patients, collect payments, answer calls, schedule appointments, and help with registration and checkout processes.

Proficiency with EPIC EMR is desired. Responsibilities include maintaining records, scanning documents, and adhering to safety and privacy standards.

Qualifications

• High school diploma or equivalent required.
• Experience with medical reception and front-desk duties is a plus.
• Ability to use EMR/EHR systems and handle patient communications.

Responsibilities

• Greet patients and visitors, collect payments and co-pays.
• Answer phones, manage switchboard, and schedule routine appointments.
• Order supplies and generate end-of-day reports.
• Document patient calls in the EMR for routing/resolution.
• Register/check-in patients, verify demographics and insurance.
• Assist with kiosk registration and patient checkout for follow-ups.

Skills

Customer service

Communication

Phone etiquette

Medical office basics

Education

High School Diploma

Tools

EPIC

Right Fax

Job description

Corewell Health in Grand Rapids is seeking a part-time clerical assistant to support patient flow and health‑care delivery at the Musculoskeletal Center. You will greet patients, collect payments, answer calls, schedule appointments, and help with registration and checkout processes.

Proficiency with EPIC EMR is desired. Responsibilities include maintaining records, scanning documents, and adhering to safety and privacy standards.