Patient Access Concierge & Registration Specialist

Spectrum Health; Iowa (LA); On-site; USD 20,000 - 32,000; Part time

Benefits offered by this job

Comprehensive benefits

On-demand pay

Discounts directory

Identity protection

Retirement options

Job summary

Corewell Health is seeking a Part-time Patient Access Specialist to assist patients, providers, and staff with accessing services and resolving issues. You will greet patients, handle calls, schedule appointments, and document interactions in the EMR system to ensure a seamless experience.

Responsibilities include registration, check-in/out, maintaining records in EPIC, and contributing to safety initiatives.

Qualifications

• High School Diploma or equivalent.
• Preferred 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields.

Responsibilities

• Greets patients/visitors as a concierge and provides direction.
• Answers practice calls and schedules appointments using a decision tree when applicable.
• Reminds patients of health maintenance gaps and documents conversations in the EMR.
• Performs patient registration/check-in and assists with self-registration.
• Handles patient check-out and schedules follow-up or future visits.
• Maintains medical records and uploads documents into EPIC via Right Fax.
• Performs basic EMR/EHR scanning and data entry.
• Participates in safety initiatives and completes required competencies.
• Performs other duties as assigned.

Skills

Insurance billing

Access management

Patient financial services

Electronic health records

Lab service support

Education

High School Diploma or equivalent

Tools

EPIC

Right Fax

Job description

Corewell Health is seeking a Part-time Patient Access Specialist to assist patients, providers, and staff with accessing services and resolving issues. You will greet patients, handle calls, schedule appointments, and document interactions in the EMR system to ensure a seamless experience.

Responsibilities include registration, check-in/out, maintaining records in EPIC, and contributing to safety initiatives.