Patient Access & Registration Specialist

CommonSpirit Health; Enumclaw (WA); On-site; USD 30,000 - 47,000; Full time

Job summary

Virginia Mason Franciscan Health in Washington state seeks a Patient Access Representative to perform patient registration and admitting duties across hospital access points, including ED, main registration, and admitting areas. You will ensure accurate demographic and insurance data capture for timely processing.

You will use multiple systems to support registration and scheduling while maintaining privacy standards and providing compassionate, service-oriented care in a fast-paced environment.

Responsibilities

• Register patients at assigned access points with accurate demographics and insurance verification.
• Scan, index, and manage patient documentation to support registration and clinical workflows.
• Explain patient financial responsibility and collect payments when appropriate.
• Schedule, confirm, and revise patient appointments to ensure timely access to care.
• Identify and resolve routine registration and insurance discrepancies; escalate complex issues.
• Provide patient-facing support via phone and other channels and document interactions.

Job description

Virginia Mason Franciscan Health in Washington state seeks a Patient Access Representative to perform patient registration and admitting duties across hospital access points, including ED, main registration, and admitting areas. You will ensure accurate demographic and insurance data capture for timely processing.

You will use multiple systems to support registration and scheduling while maintaining privacy standards and providing compassionate, service-oriented care in a fast-paced environment.