Patient Access & Registration Specialist

ZUFALL HEALTH CENTER INC; Flemington (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Zufall Health Center in Flemington, NJ, is seeking a Patient Representative to greet patients and visitors, answer phones, and handle registrations and intake. You will conduct eligibility checks, collect payments, and assist the medical staff by coordinating with departments.

The role requires bilingual English and Spanish communication and strong customer service skills. Candidates should have a High School diploma and be able to work with minimal supervision in a fast-paced clinic setting.

Qualifications

• High school diploma required; college credit or additional education in medical field or insurance and billing preferred
• Bilingual English and Spanish required
• Excellent customer service skills and ability to work with minimal supervision
• Ability to adapt to changes in workflow and insurance coverage rules

Responsibilities

• Greet all visitors and direct to appropriate destination
• Answer telephone, make appointments, and respond to inquiries
• Perform registrations and intake; collect payments and print receipts
• Conduct eligibility checks and ensure required documentation
• Maintain confidentiality per HIPAA and Zufall policies
• Present professional image in all public areas and assist team as needed

Skills

Customer service

Bilingual English/Spanish

Independent work

Education

High school diploma

Tools

Microsoft Word

Electronic Medical Records

Job description

Zufall Health Center in Flemington, NJ, is seeking a Patient Representative to greet patients and visitors, answer phones, and handle registrations and intake. You will conduct eligibility checks, collect payments, and assist the medical staff by coordinating with departments.

The role requires bilingual English and Spanish communication and strong customer service skills. Candidates should have a High School diploma and be able to work with minimal supervision in a fast-paced clinic setting.