Patient Access & Front Desk Coordinator

Non; Toms River (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

PTO 96 hours first year

Holidays

401k with company match

Health Benefits

Dental cover

Vision cover

Life Insurance

Employee Assistance Program

Short/Long Term Disability

Job summary

Non in United States, New Jersey seeks a Front Desk Representative to facilitate patient information flow across the care continuum, collect insurance demographics, register and check in/out patients, and enter data into the EMR. You will greet patients, answer routine inquiries, and provide general office support to ensure smooth operations.

The role requires attention to detail, excellent customer service, ability to multi-task, and adherence to HIPAA.

Qualifications

• High School Diploma or equivalent.
• Knowledge of Internet and Microsoft Office software.
• Excellent written and oral communication skills including exceptional customer service.
• Ability to work in a team and independently.
• Able to handle money accurately and follow instructions.
• Willingness to work flexible schedule and adapt under pressure.
• HIPAA awareness and professional demeanor.

Responsibilities

• Facilitate flow of patient information across the continuum of care.
• Collect and verify demographic, insurance, and financial information.
• Register, check-in, and check-out patients and perform data entry in EMR.
• Greet patients, answer routine inquiries, and provide general office support.
• Process co-pays and balance collections; schedule follow-up appointments.
• Assist with patient portal setup and scheduling through EMR.
• Maintain front desk area and assist with paperwork and referrals.
• Ensure confidentiality and HIPAA compliance at all times.

Skills

Internet

Microsoft Office

Written and verbal communication

Customer service

Multi-tasking

Teamwork

Money handling

Problem solving

Attention to detail

Professional appearance

Education

High School Diploma or equivalent

Associates degree (preferred)

Tools

EMR (Electronic Medical Record)

Phreesia tablets

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Non in United States, New Jersey seeks a Front Desk Representative to facilitate patient information flow across the care continuum, collect insurance demographics, register and check in/out patients, and enter data into the EMR. You will greet patients, answer routine inquiries, and provide general office support to ensure smooth operations.

The role requires attention to detail, excellent customer service, ability to multi-task, and adherence to HIPAA.