Patient Service Representative

Central Jersey Medical Center; Perth Amboy (NJ); On-site; USD 38,000 - 52,000; Full time

Job summary

Central Jersey Medical Center is hiring a full-time Registration Clerk for its Carteret, NJ location. The role involves front desk duties, customer service, and managing patient appointments and records. This position may require evenings and Saturdays and may include additional training hours.

Experience in a medical office and bilingual Spanish is preferred. Responsibilities include greeting patients, verifying demographics and insurance details, updating schedules, handling calls, and

Qualifications

• Minimum two years of medical office support experience.
• Ability to adapt to changes readily.
• Ability to follow instructions, oral or written.
• Ability to work with little supervision.
• Maintain high level of confidentiality.
• Able to work as a team player.
• Spanish speaking preferable.

Responsibilities

• Book, coordinate and reschedule patient appointments.
• Greet patients in a prompt, pleasant, and helpful manner.
• Maintain and update provider schedules.
• Answer phones, screen calls, and provide information.
• Contact patients to confirm appointments.
• Prepare patient charts and enter demographic and insurance information.
• Obtain signatures on consents and insurance forms.
• Verify insurance coverage with insurers when needed.
• Assist with billing and collect payments as needed.
• Maintain daily log of uncompensated care applications.

Skills

Adaptability

Follow instructions

Independent work

Confidentiality

Team player

Spanish language

Job description

Overview
The Central Jersey Medical Center is a Federally Qualified Health Center located in Perth Amboy, Carteret and Newark, NJ. We are currently looking to hire a full time Registration Clerk. Hours may vary and include evenings and Saturdays. Additional hours for training and coverage may be offered. The duties include:

Location of the Position: Carteret, NJ

Responsibilities

• Books, coordinates and reschedules patient appointments.
• Greet patients in a prompt, pleasant, and helpful manner.
• Maintains and updates current information on providers’ schedules.
• Answers telephone, screens calls, and provides information to callers as needed.
• Contacts patients to confirm appointments.
• Assembles patients’ charts, and creates chart for all new patients.
• Conduct personal interview to obtain required demographic and insurance information and enters such information into computer.
• Obtain required signatures on legal consents and insurance forms.
• Contact insurers to verify coverage and assure that we are the PCP, where necessary.
• Make adjustments to the computer classification of claims to most accurately reflect the expected pay source.
• Answer inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department.
• Performs exit billing and discuss patient’s account balance with responsible party.
• Responsible for daily cash collections.
• Maintain daily log of uncompensated care applications and other state and local governmental applications.
• Input data into the ancillary data base.
• Collect and batch daily encounters.
• Other front end duties as assigned.

Qualifications

• Demonstrated ability to adapt to changes readily.
• Ability to follow instructions, given either orally or in writing.
• Ability to work with little or no supervision.
• Demonstrate effective follow-through with all task.
• Maintain high level of confidentially.
• Ability to complete assignment in a timely manner.
• Able to work as a team player.
• Spanish speaking preferable.

TRAINING AND EXPERIENCE:

Minimum of two ( 2 ) years or more experience in a medical office support setting; OR any equivalent combination of experience and training that provides the required knowledge, skills and abilities.

We are an Equal Opportunity Employer