Patient Access & Registration Specialist

Paycom - ATS; Cassin (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Paycom - ATS is seeking a disciplined Medical Front Desk Clerk to greet patients, verify identities, and manage registrations in a busy clinic setting. You will handle ID and insurance card scans, confirm PCPs, and collect co-pays while maintaining HIPAA-compliant confidentiality.

Proficiency in English and Spanish is highly preferred, with experience in scheduling, billing, and data entry. This role requires accuracy, courtesy, and teamwork across clinical staff.

Qualifications

• High school diploma or equivalent required.
• Medical Office certificate preferred.
• Bilingual in English and Spanish highly preferred.
• Experience in customer service and scheduling appointments.
• Knowledge of medical terminology and insurance basics.

Responsibilities

• Greet patients and verify identity using dual-factor methods.
• Obtain and scan ID and insurance cards into Athena.
• Validate insurance and PCP information for visits.
• Process registrations including consent forms and notices.
• Collect co-pays and review balances; issue receipts.
• Check patients in/out for appointments in Athena and MedQ.
• Communicate with Patient Advocates for exceptions or issues.
• Maintain front office cleanliness and confidentiality per HIPAA.
• Assist with transportation needs and respond to questions.

Education

High School Diploma or equivalent

Medical Office certificate

Bilingual English & Spanish

Customer service

Data entry

Attention to detail

Communication skills

Tools

Athena EMR

MedQ scheduling

RingCentral

Job description

Paycom - ATS is seeking a disciplined Medical Front Desk Clerk to greet patients, verify identities, and manage registrations in a busy clinic setting. You will handle ID and insurance card scans, confirm PCPs, and collect co-pays while maintaining HIPAA-compliant confidentiality.

Proficiency in English and Spanish is highly preferred, with experience in scheduling, billing, and data entry. This role requires accuracy, courtesy, and teamwork across clinical staff.