Patient Access & Registration Specialist

Aultman Hospital; Canton (OH); On-site; USD 21,000 - 29,000; Full time

Job summary

Aultman Hospital in Canton, OH seeks a Patient Access Representative to register admissions, pretest, and outpatient registrations with accuracy and courtesy. You will collect signatures, financial information, and co-payments, and explain hospital policies to patients and their representatives.

This role requires strong communication, ability to handle multiple systems, and a professional demeanor under pressure; experience in hospital front desk or insurance environment preferred.

Qualifications

• High School Diploma or equivalent.
• Previous clerical or customer service experience preferred (class work may be substituted for previous work experience).

Responsibilities

• Collects and records demographic, insurance, financial, and clinical data in computer systems.
• Updates and edits information to ensure full fields are populated correctly.
• Obtains Medicare Secondary Payer Questionnaire and other payer documents.
• Explains registration forms to patients or representatives and secures signatures.
• Assists outpatient, admitting, and billing processes as needed.

Skills

Multitasking

Communication

Professional demeanor

Office equipment

Typing 35 wpm

Multiple systems

Relationship building

Adaptability

Education

High School Diploma or equivalent

Medical terminology certification (preferred)

Job description

Aultman Hospital in Canton, OH seeks a Patient Access Representative to register admissions, pretest, and outpatient registrations with accuracy and courtesy. You will collect signatures, financial information, and co-payments, and explain hospital policies to patients and their representatives.

This role requires strong communication, ability to handle multiple systems, and a professional demeanor under pressure; experience in hospital front desk or insurance environment preferred.