Patient Access & Registration Specialist

Aultman Hospital; Alliance (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Aultman Hospital in Alliance, Ohio is seeking a Patient Access Representative to support registration across outpatient services and daily operations. You will ensure compassionate service, collect insurance and demographic data, and explain hospital policies to patients and representatives while maintaining accuracy in Cerner and related systems.

The role emphasizes multitasking, excellent communication, and the ability to handle stressful situations with professionalism; previous familiarity

Qualifications

• High School diploma or equivalent required.
• Typing at least 50 words per minute preferred.
• Familiarity with medical terminology preferred.
• Excellent verbal and listening communication skills.

Responsibilities

• Register patients and collect demographic, insurance, and financial data accurately.
• Interact with patients to explain hospital policies and assist with payer documents.
• Assist with Cerner onboarding and maintain multiple work queues.
• Answer phones and route calls efficiently; maintain professional conduct.

Skills

Typing 50 wpm

Customer service

Verbal and listening communication

Multi-tasking

Professional demeanor

Familiarity with medical terminology

Office equipment operation

Education

High School Diploma or equivalent

Tools

Cerner

MPAC

FirstNet

AultWorks/Systoc

Optum

AHIQA

Job description

Aultman Hospital in Alliance, Ohio is seeking a Patient Access Representative to support registration across outpatient services and daily operations. You will ensure compassionate service, collect insurance and demographic data, and explain hospital policies to patients and representatives while maintaining accuracy in Cerner and related systems.

The role emphasizes multitasking, excellent communication, and the ability to handle stressful situations with professionalism; previous familiarity