Compassionate Patient Access & Registration Specialist

Aultman Health Foundation; Canton (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Aultman Health Foundation is seeking a Patient Access Representative to register patients for admissions, pretest, and outpatient services. You will collect demographic, insurance, and billing information, obtain signatures, and ensure accurate data entry across systems to support timely billing and patient care.

Excellent communication and a patient‑focused approach are essential. The role involves coordinating with admitting and outpatient registration teams, handling calls, and maintaining

Qualifications

• High School diploma or equivalent is required.
• Experience in clerical, customer service, or related fields preferred.
• One‑year experience in hospital, medical office, or insurance is preferred.
• Medical terminology certification is desirable.

Responsibilities

• Accurately and thoroughly collect, analyze, and record demographic, insurance, financial and clinical data.
• Update and edit information in computer systems with correct fields.
• Obtain Medicare/ payer information and verify documents before signatures.
• Explain registration forms to patients and guardians prior to signatures.
• Answer phones, route calls, and manage multiple work queues as instructed.
• Support Admitting and Outpatient Registration processes across facilities.

Skills

Typing 35 WPM

Multi-system proficiency

Verbal communication

Professional demeanor

Customer service

Time management

Education

High School Diploma or equivalent

Clerical or customer service experience

One year hospital/clinic/insurance experience

Medical terminology certification

Job description

Aultman Health Foundation is seeking a Patient Access Representative to register patients for admissions, pretest, and outpatient services. You will collect demographic, insurance, and billing information, obtain signatures, and ensure accurate data entry across systems to support timely billing and patient care.

Excellent communication and a patient‑focused approach are essential. The role involves coordinating with admitting and outpatient registration teams, handling calls, and maintaining