Front Desk Patient Services Coordinator

Aultman Health Foundation; North Canton (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Aultman Health Foundation North Canton Medical Group seeks a Patient Service Representative to greet patients, check them in and out, and handle calls in a fast-paced medical office. You will review insurance, collect copays, and coordinate with providers and nurses to support patient flow.

Based in North Canton, this full-time, day-shift role requires strong customer service, basic medical terminology knowledge, and proficiency with EMR systems.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of medical terminology and insurances desirable.
• Computer/EMR literacy required.
• Customer service experience preferred.

Responsibilities

• Greet and assist patients and visitors in a welcoming manner.
• Check-in and check-out patients and manage scheduling tasks.
• Answer incoming calls and route messages appropriately.
• Review insurance for referral and copayment requirements.
• Collect copayments and verify patient information.

Skills

Medical terminology

Customer service

Communication

Attention to detail

Phone etiquette

Education

High School Diploma or equivalent

Tools

EMR literacy

Job description

Aultman Health Foundation North Canton Medical Group seeks a Patient Service Representative to greet patients, check them in and out, and handle calls in a fast-paced medical office. You will review insurance, collect copays, and coordinate with providers and nurses to support patient flow.

Based in North Canton, this full-time, day-shift role requires strong customer service, basic medical terminology knowledge, and proficiency with EMR systems.