Patient Access & Registration Specialist

Advocate Health; Burlington (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Advocate Health is seeking a Patient Access/Financial Advocate professional to register patients, verify insurance information, collect co-pays and support the care team with accurate patient data. The role requires handling sensitive information, maintaining HIPAA compliance, and delivering excellent customer service in a fast-paced hospital environment.

The position may involve scheduling appointments, assisting with patient portal use, and coordinating with physicians and staff to resolve

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment with interruptions.
• Proficiency with Microsoft Office and EHR systems.

Responsibilities

• Create the initial EHR foundation for the patient record for the care team.
• Prevent duplicate records and identify patients to ensure safety and accurate billing.
• Register patients, verify demographics, insurance data, and collect co-pays.
• Maintain HIPAA compliance and protect patient confidentiality.

Skills

Customer service

Attention to detail

Communication

Multitask

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Record (EHR)

Typing

Phone/Email tech

Job description

Advocate Health is seeking a Patient Access/Financial Advocate professional to register patients, verify insurance information, collect co-pays and support the care team with accurate patient data. The role requires handling sensitive information, maintaining HIPAA compliance, and delivering excellent customer service in a fast-paced hospital environment.

The position may involve scheduling appointments, assisting with patient portal use, and coordinating with physicians and staff to resolve