Patient Access & Registration Specialist

Advocate Health; Wadesboro (NC); Sur place; USD 34 000 - 52 000; Plein temps

Résumé du poste

Advocate Health in North Carolina is seeking a detail‑oriented patient access representative to register patients, verify demographics and insurance, and collect co-pays. The role requires HIPAA follow-through and strong communication as you explain coverage and coordinates with Financial Advocates.

You will also handle scheduling and frontline greets in a fast-paced clinic setting. Proficiency with EPIC EMR and MS Office is preferred, with a focus on accuracy and exceptional customer service in

Qualifications

• High school diploma required with ability to handle sensitive information.
• Experience with insurance verification and Epic EMR preferred.
• Strong attention to detail and accurate data entry essential.
• Excellent communication and customer service during patient interactions.

Responsabilités

• Register and check in patients, verify demographics, insurance, and co-pays.
• Maintain confidentiality and HIPAA compliance in all patient records.
• Explain insurance coverage and direct patients to Financial Advocates when needed.
• Assist with scheduling, phone inquiries, and directing patients within the facility.

Connaissances

Customer service

Attention to detail

Communication skills

Multitasking

Formation

High School Graduate

Outils

EPIC EHR

Insurance verification tools

Microsoft Office

Description du poste

Advocate Health in North Carolina is seeking a detail‑oriented patient access representative to register patients, verify demographics and insurance, and collect co-pays. The role requires HIPAA follow-through and strong communication as you explain coverage and coordinates with Financial Advocates.

You will also handle scheduling and frontline greets in a fast-paced clinic setting. Proficiency with EPIC EMR and MS Office is preferred, with a focus on accuracy and exceptional customer service in