Patient Access & Registration Specialist

Aurora Health Care; Kenosha (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Advocate Health is seeking a patient access specialist to create initial electronic health records and register patients, collecting demographic and insurance data to ensure timely care and accurate billing. The role emphasizes HIPAA compliance and compassionate, clear communication with patients.

Responsibilities include explaining financial responsibilities, collecting payments, scheduling appointments, and guiding patients through test preparations and facility directions while maintaining

Qualifications

• High School Diploma; healthcare setting preferred.
• Knowledge of HIPAA and patient privacy.
• Ability to work in a high-stress, patient-facing environment.

Responsibilities

• Create initial electronic health records for patient care.
• Register patients and collect demographic and insurance data.
• Explain financial responsibilities and collect payments.
• Ensure HIPAA compliance and protect patient information.
• Schedule appointments and coordinate cancellations/recalls.
• Provide exceptional customer service and assist patients.
• Monitor assigned EHR work queues.

Skills

HIPAA compliance

Customer service

Attention to detail

Communication

Problem solving

Multitasking

EPIC EMR

Insurance verification

Computer literacy

Education

High School Diploma

Tools

EPIC EMR

Insurance verification

Microsoft Office

Internet

Phone technology

Job description

Advocate Health is seeking a patient access specialist to create initial electronic health records and register patients, collecting demographic and insurance data to ensure timely care and accurate billing. The role emphasizes HIPAA compliance and compassionate, clear communication with patients.

Responsibilities include explaining financial responsibilities, collecting payments, scheduling appointments, and guiding patients through test preparations and facility directions while maintaining