Patient Access & Registration Specialist

Advocate Health; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Advocate Health is seeking a detail‑oriented Registration Clerk to create the foundational electronic health record and verify patient demographics and insurance information. You will collect co-pays, discuss financial responsibilities, and ensure confidentiality in a fast-paced clinical setting.

Responsibilities include guiding patients through intake, coordinating with physicians and staff, and maintaining compliant documentation.

Qualifications

• Demonstrate AdvocateHealth values and behaviors.
• Ability to work in a high-stress, fast-paced environment with interruptions.
• Attention to detail and accuracy in patient records and billing.

Responsibilities

• Create the initial electronic health record for patients.
• Register patients, verify demographics, insurance, and collect co-pays.
• Explain insurance coverage and discuss financial responsibilities with patients.
• Maintain HIPAA compliance and protect patient confidentiality.
• Assist with scheduling and provide directions and transportation support as needed.
• Process and manage patient payments and follow cash-handling security.

Skills

Customer service

HIPAA compliance

Communication

Insurance verification

EPIC system

Education

High School Diploma

Tools

EPIC

Microsoft Office

Job description

Advocate Health is seeking a detail‑oriented Registration Clerk to create the foundational electronic health record and verify patient demographics and insurance information. You will collect co-pays, discuss financial responsibilities, and ensure confidentiality in a fast-paced clinical setting.

Responsibilities include guiding patients through intake, coordinating with physicians and staff, and maintaining compliant documentation.