Patient Access & Registration Specialist

Ochsner Health; Alabama; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Alabama is seeking a Patient Access Specialist to greet patients, schedule appointments, complete check-in, and verify insurance. You will collect co‑pays and assist across patient and payer types with confidential information.

The role requires accuracy in data entry, strong communication, and cross-training across multiple functions within patient access and billing.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.
• Experience in hospital/medical office or customer service.
• Knowledge of insurance benefits and billing processes.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create and complete patient scheduling, clinic registration, or admission.
• Ensure all forms are completed and paperwork gathered accurately.
• Input patient demographics and financial data; explain benefits and collect payments.
• Perform financial analysis of cases and inform patients of financial responsibility.
• Balance cash drawer daily and complete closing procedures.

Skills

Customer service

Data entry

Phone etiquette

Communication

Computer skills

Education

High school diploma or equivalent

Associate’s degree

Job description

Ochsner Health in Alabama is seeking a Patient Access Specialist to greet patients, schedule appointments, complete check-in, and verify insurance. You will collect co‑pays and assist across patient and payer types with confidential information.

The role requires accuracy in data entry, strong communication, and cross-training across multiple functions within patient access and billing.