Patient Access Pro: Growth, Benefits & Community Care

Munson Healthcare; Grayling (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Munson Healthcare in Michigan is seeking a Patient Access Representative to greet and direct patients, gather and verify information, and support visitors with a courteous, compassionate approach. The role emphasizes accurate data entry, confidentiality, and collaboration with clinical teams in a busy hospital setting.

The position requires an Associate's degree or equivalent education and at least two years in customer service or healthcare.

Qualifications

• Associate's degree or 2 years formal education or equivalent experience.
• Two (2) years' work experience in customer service, healthcare or business-related field.

Responsibilities

• Greet and direct patients and families to testing and surgical areas in a courteous manner.
• Register patients by obtaining/verifying all required information in the registration system.
• Provide information to promote patient understanding of procedures and hospital environment.
• Handle confidential medical information and keep offices orderly and stocked.
• Act as a preceptor for new hires and assist PAS leadership with duties.

Skills

Customer service

Healthcare experience

Communication skills

Education

Associate's degree or 2 years formal education

Job description

Munson Healthcare in Michigan is seeking a Patient Access Representative to greet and direct patients, gather and verify information, and support visitors with a courteous, compassionate approach. The role emphasizes accurate data entry, confidentiality, and collaboration with clinical teams in a busy hospital setting.

The position requires an Associate's degree or equivalent education and at least two years in customer service or healthcare.