Patient Access Navigator: Smooth Registration & Scheduling

CommonSpirit Health; Port Orchard (WA); On-site; USD 30,000 - 47,000; Full time

Job summary

Virginia Mason Franciscan Health in Port Orchard, WA is seeking a Patient Access Clerk to handle patient registration, insurance eligibility verification, and accurate documentation in the electronic health record. This role supports billing workflows and collects payments when appropriate.

You will schedule and adjust appointments, resolve routine discrepancies, and provide courteous patient-facing support via phone and approved channels, ensuring timely access to care.

Qualifications

• High School Graduate or GED upon hire.
• 1 year relevant experience in healthcare or patient access is preferred.
• Knowledge of patient registration, insurance payers, and real-time eligibility verifications.

Responsibilities

• Register patients across access points with accurate demographics and benefits verification.
• Accurately scan and manage patient documentation for registration, billing, and clinical workflows.
• Explain patient financial responsibility and collect payments when appropriate.

Education

High School Graduate

High School GED

Job description

Virginia Mason Franciscan Health in Port Orchard, WA is seeking a Patient Access Clerk to handle patient registration, insurance eligibility verification, and accurate documentation in the electronic health record. This role supports billing workflows and collects payments when appropriate.

You will schedule and adjust appointments, resolve routine discrepancies, and provide courteous patient-facing support via phone and approved channels, ensuring timely access to care.