Patient Access Navigator: Scheduling & Registration

Southeast Hospital; Cape Girardeau (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement matching

Job summary

Mercy is seeking a Patient Access Representative in Cape Girardeau to greet patients and manage scheduling, registration, and insurance verifications. You will coordinate pre-certification and financial clearance while ensuring precise data capture for patient records.

Ideal candidates have 1–3 years of clerical and customer service experience, familiarity with medical terminology, and a high school diploma.

Qualifications

• Excellent written and spoken communication.
• Strong customer service and interpersonal skills.
• Knowledge of insurance terminology and processes.

Responsibilities

• Facilitate patient entrance including scheduling, registration, benefit verification, pre-certification and financial clearance.
• Ensure accurate patient data is captured and entered into records.
• Maintain knowledge of insurance carriers, Medicare guidelines and related regulations.

Skills

Communication

Customer service

Scheduling

Data entry

Insurance knowledge

Education

High School diploma

Tools

10-key calculator

Job description

Mercy is seeking a Patient Access Representative in Cape Girardeau to greet patients and manage scheduling, registration, and insurance verifications. You will coordinate pre-certification and financial clearance while ensuring precise data capture for patient records.

Ideal candidates have 1–3 years of clerical and customer service experience, familiarity with medical terminology, and a high school diploma.