Patient Access Navigator

Hanger Inc; Alabama; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

8 Paid National Holidays & 4 Floating

PTO (Vacation & Sick)

Medical, Dental, Vision Benefits

401k Savings

Parental bonding leave

Referral bonus program

Mentorship programs

Job summary

Hanger, Inc. is seeking a friendly and detail‑oriented Front Desk Receptionist to support patient flow and administrative tasks at our Alabama clinic. You will greet patients, verify demographics and insurance, process payments, and coordinate appointments for cast, measurements, and prosthetic care plans.

The role requires excellent communication, computer skills, and a patient‑centered approach to care. Prior medical front office experience is preferred, and a valid driver’s license may be

Qualifications

• High school diploma or equivalent is required.
• Less than one year of customer service/admission experience is preferred.
• Experience in a receptionist role or medical front office is advantageous.
• Must have or be eligible to obtain a valid driver’s license and clean driving record.

Responsibilities

• Greet and assist patients at the front desk and provide information on wait times.
• Verify patient demographics and insurance during check-in; handle walk-in registrations.
• Process payments, including deductibles and copays, at the front desk.
• Schedule follow-up appointments and prosthetic care-related visits.
• Serve as liaison for clinic services and patient experience programs.
• Assist Revenue Cycle Management with obtaining necessary patient information.
• Maintain accurate electronic health records for patients.

Skills

Customer service

Receptionist experience

Medical front office

Computer proficiency

Education

High school diploma

Tools

Windows OS

MS Office (Word/Excel)

Job description

Hanger, Inc. is seeking a friendly and detail‑oriented Front Desk Receptionist to support patient flow and administrative tasks at our Alabama clinic. You will greet patients, verify demographics and insurance, process payments, and coordinate appointments for cast, measurements, and prosthetic care plans.

The role requires excellent communication, computer skills, and a patient‑centered approach to care. Prior medical front office experience is preferred, and a valid driver’s license may be