Patient Access & Front Desk Coordinator

Hanger Inc; Chillicothe (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Holidays

Paid Time Off

Job summary

Hanger, Inc. seeks an organized front desk receptionist to ensure a seamless patient experience in our O&P clinics. You will greet patients, verify demographics and insurance, handle payments, and coordinate follow-up appointments while supporting a friendly, efficient front office.

The ideal candidate has prior receptionist or medical front office exposure, strong communication, and proficiency with Windows-based software and email. A valid driver’s license is preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum one year in customer service, receptionist, or related experience preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record.

Responsibilities

• Greet and assist patients, provide information on wait times and inquiries at the front desk.
• Verify and update patient demographics and insurance during check-in; handle walk-ins.
• Collect patient payments (deductibles, copays, co-insurance) at the front desk.
• Coordinate follow-up appointments, including cast/measure, delivery and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs.

Skills

Customer service

Receptionist

Communication skills

Computer proficiency

Driving

Education

High school diploma

Tools

Windows

Email

Alpha filing

Medical front office software

Job description

Hanger, Inc. seeks an organized front desk receptionist to ensure a seamless patient experience in our O&P clinics. You will greet patients, verify demographics and insurance, handle payments, and coordinate follow-up appointments while supporting a friendly, efficient front office.

The ideal candidate has prior receptionist or medical front office exposure, strong communication, and proficiency with Windows-based software and email. A valid driver’s license is preferred.