Patient Access Leader — Registration & Billing

Prime Healthcare; Northern (KY); Hybrid; USD 49,000 - 70,000; Full time

Benefits offered by this job

401K retirement plan

Medical, dental, vision coverage

Tuition reimbursement

Paid time off

Job summary

Prime Healthcare Illinois Medical Group seeks a Patient Access Manager to lead the entire Patient Access department, including registration, information desk, counseling, cashiering, verification, and PBX. The role requires coordinating with medical group areas and managing staff in a fast-paced setting.

Education ranges from a high school diploma to a preferred BA/BS. Experience as a supervisor in admitting areas is favored, with strong customer service and communication skills emphasized.

Qualifications

• Must understand third party payer principles and COBRA laws.
• Strong organizational skills and ability to communicate with patients and staff.
• Ability to work in a fast-paced environment with interruptions.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.

Responsibilities

• Lead and administer the Patient Access department "registration" functions.
• Oversee information desk, financial counseling, cashier processes, verification, and PBX.
• Coordinate across Medical Group and administrative areas.

Skills

Customer service

Verbal communication

Written communication

Analytical skills

Multi-tasking

Organization

Education

High school diploma or equivalent

Bachelor's degree in Business Management or Accounting (preferred)

Job description

Prime Healthcare Illinois Medical Group seeks a Patient Access Manager to lead the entire Patient Access department, including registration, information desk, counseling, cashiering, verification, and PBX. The role requires coordinating with medical group areas and managing staff in a fast-paced setting.

Education ranges from a high school diploma to a preferred BA/BS. Experience as a supervisor in admitting areas is favored, with strong customer service and communication skills emphasized.