Patient Access Manager - Revenue & Experience Lead

Insight Hospital and Medical Center; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Healthcare benefits

Professional development opportunities

Job summary

A leading community hospital in Chicago is looking for a Manager, Patient Access to oversee registration operations and ensure exceptional customer service. This role requires experience in patient access and management, strong operational skills, and proficiency in Microsoft applications. The ideal candidate will be responsible for staff management, quality assurance, and maintaining communication with healthcare partners. Candidates must have at least a high school diploma with a preference for a Bachelor’s degree. Join our dedicated team committed to delivering impactful patient care.

Qualifications

• Three years' experience in patient access or registration is required.
• Five to eight years of management experience in related fields is preferred.
• Strong knowledge of Medicare, Medicaid, and Commercial insurance.

Responsibilities

• Manage department work schedules to ensure 24/7 coverage.
• Monitor quality assurance standards through audits.
• Develop procedures to enhance patient flow and decrease wait times.

Skills

Customer service

Operational management

Multi-tasking

Communication skills

Education

High School Diploma

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

A leading community hospital in Chicago is looking for a Manager, Patient Access to oversee registration operations and ensure exceptional customer service. This role requires experience in patient access and management, strong operational skills, and proficiency in Microsoft applications. The ideal candidate will be responsible for staff management, quality assurance, and maintaining communication with healthcare partners. Candidates must have at least a high school diploma with a preference for a Bachelor’s degree. Join our dedicated team committed to delivering impactful patient care.