Patient Access Leader — Registration & Experience

Broadlawns Medical Center; Des Moines (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

PTO

Education Assistance

Retirement - IPERS

Free Parking

Job summary

Broadlawns Medical Center seeks a Patient Access Manager responsible for patient registration and access functions. The role involves improving workflows, training staff, and ensuring a high-quality service experience.

A background in healthcare management is essential, along with excellent customer service and communication skills. The position offers a full-time schedule with numerous benefits including health insurance and retirement plans.

Qualifications

• Bachelor’s degree in healthcare administration or related field preferred.
• Five+ years of experience in hospital registration.
• Proficiency with electronic health records and financial systems.

Responsibilities

• Manage patient access functions including registration and admitting.
• Ensure efficient and customer-oriented patient registration processes.
• Collaborate with leadership to support revenue cycle initiatives.

Skills

Excellent customer service

Communication skills

Medical terminology knowledge

Data analysis

Electronic health records proficiency

Education

Bachelor’s degree or 5 years of management experience

5+ years hospital registration experience

3+ years supervisory experience

Job description

Broadlawns Medical Center seeks a Patient Access Manager responsible for patient registration and access functions. The role involves improving workflows, training staff, and ensuring a high-quality service experience.

A background in healthcare management is essential, along with excellent customer service and communication skills. The position offers a full-time schedule with numerous benefits including health insurance and retirement plans.