Patient Access Lead – Patient Flow & Satisfaction

Prime Healthcare; Chicago (IL); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

401K retirement plan

Medical, dental, and vision coverage

Tuition reimbursement

Paid time off

Job summary

Prime Healthcare Illinois Medical Group seeks a Patient Access Supervisor to work with the department Director or Manager to oversee daily operations of the Patient Access department. You will strive for patient, family, and physician satisfaction and ensure all areas are well coordinated.

Key requirements include a high school diploma, 1–2 years of supervisory experience in admitting areas of acute care or medical groups, and strong communication, organizational, and problem-solving skills.

Qualifications

• High school diploma or equivalent required.
• 1–2 years experience as a supervisor in the Admitting areas of an acute care facility or medical group, preferred.
• Must demonstrate understanding of third party payer principles and COBRA laws.
• Knowledge of medical terminology preferred.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet timelines.
• Analytical and problem-solving skills.
• Customer service experience required.

Responsibilities

• Oversee department operations in coordination with the Director or Manager.
• Strive for patient, family, and physician satisfaction on a daily basis.
• Ensure all areas within the Patient Access department run smoothly.

Skills

Customer service experience

Strong organizational skills

Analytical and problem-solving

Multi-tasking abilities

Effective communication

Education

High school diploma or equivalent

Supervisor experience in Admitting areas of an acute care facility or medical group

Job description

Prime Healthcare Illinois Medical Group seeks a Patient Access Supervisor to work with the department Director or Manager to oversee daily operations of the Patient Access department. You will strive for patient, family, and physician satisfaction and ensure all areas are well coordinated.

Key requirements include a high school diploma, 1–2 years of supervisory experience in admitting areas of acute care or medical groups, and strong communication, organizational, and problem-solving skills.