Patient Access Leader - Ancillary Services

Oswego Health; Town of Fulton (NY); Sur place; USD 25 485 - 28 034; Plein temps

Résumé du poste

A healthcare organization in New York is seeking a Patient Access Team Leader for Ancillary Services. The ideal candidate will supervise staffing and operational activities across outpatient services, ensuring compliance with policies while effectively managing patient and insurance information. Responsibilities include training staff, resolving customer inquiries, and performing quality control tasks. Applicants should possess clerical skills, excellent communication abilities, and experience in a customer service or medical office setting. Competitive pay is offered, and responsibilities may require weekend and holiday work.

Qualifications

• High school diploma or GED required.
• Associates degree in Business Administration preferred.
• Experience in customer service with strong communication skills required.
• 1 year experience in a customer service and/or medical office setting preferred.

Responsabilités

• Communicate with patients to provide guidance and resolve complaints.
• Assist manager in creating a strong teamwork environment.
• Perform third party verification and payer eligibility requirements.
• Complete daily financial support activities in a timely manner.

Connaissances

Clerical skills

Microsoft Office Suite

Data entry

Medical terminology knowledge

Professionalism

Communication skills

Time-management

Formation

High school diploma or GED

Associates degree in Business Administration

Description du poste

A healthcare organization in New York is seeking a Patient Access Team Leader for Ancillary Services. The ideal candidate will supervise staffing and operational activities across outpatient services, ensuring compliance with policies while effectively managing patient and insurance information. Responsibilities include training staff, resolving customer inquiries, and performing quality control tasks. Applicants should possess clerical skills, excellent communication abilities, and experience in a customer service or medical office setting. Competitive pay is offered, and responsibilities may require weekend and holiday work.