Patient Access Lead: Training & Workflow Champion

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Ardmore (OK); On-site; USD 25,000 - 33,000; Full time

Job summary

Mercy invites applications for a Patient Access Lead to guide caregivers, monitor assigned areas, and mentor staff while driving workflow improvements. The role emphasizes strong communication, organizational skills, and adherence to Patient Access procedures in a fast-paced hospital environment.

The position requires a High School diploma or equivalent and familiarity with preceptor training. It focuses on collaboration with patients, physicians, and insurance companies, under leadership

Qualifications

• Interpersonal, organizational, and analytical skills required.
• Must possess ability to work in stressful situations, meet deadlines and perform daily responsibilities with consistent accuracy.
• Ability to use logic, good judgment and be able to rapidly identify and initiate corrective actions when problems arise.
• Models collaborative behavior and communicates positively and professionally.
• Must be able to communicate effectively providing good written and oral direction to caregivers.
• Ability to establish and maintain effective working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
• Demonstrates proficiency in Patient Access procedures.
• Ability to embrace change by adapting to job duty variances and following leadership direction.
• Takes responsibility for actions and strives for excellence.
• Engages in continuing education and seeks new knowledge and skills.

Skills

Interpersonal

Organizational

Analytical

Communication

Stress management

Education

High School diploma or equivalent

Job description

Mercy invites applications for a Patient Access Lead to guide caregivers, monitor assigned areas, and mentor staff while driving workflow improvements. The role emphasizes strong communication, organizational skills, and adherence to Patient Access procedures in a fast-paced hospital environment.

The position requires a High School diploma or equivalent and familiarity with preceptor training. It focuses on collaboration with patients, physicians, and insurance companies, under leadership