Patient Access Lead: Mentor & Workflow Innovator

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Joplin (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Mercy is seeking a Patient Access Lead to serve as a resource to supervisors, guiding caregivers, monitoring the assigned area, and mentoring team members. You will identify workflow improvements and ensure coverage with accuracy and empathy across patient access duties.

This role emphasizes collaboration with hospital staff, reimbursement knowledge, and strong communication skills. Education: high school diploma; experience in preceptor training; willingness to grow in a fast-paced healthcare

Qualifications

• Education: High School diploma or equivalent.
• Experience: Preceptor training/experience post-hire.
• Ability to mentor and train team members.

Responsibilities

• Provide expert guidance to caregivers.
• Monitor assigned area and ensure workflow efficiency.
• Train and mentor team members.
• Identify and implement workflow improvements.
• Collaborate with supervisors and hospital staff.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Stress management

Judgment

Professional communication

Relationship building

Patient access procedures

Adaptability

Education

High School diploma or equivalent

Job description

Mercy is seeking a Patient Access Lead to serve as a resource to supervisors, guiding caregivers, monitoring the assigned area, and mentoring team members. You will identify workflow improvements and ensure coverage with accuracy and empathy across patient access duties.

This role emphasizes collaboration with hospital staff, reimbursement knowledge, and strong communication skills. Education: high school diploma; experience in preceptor training; willingness to grow in a fast-paced healthcare