Patient Access Lead - Training, Registration & Service

Medical University of South Carolina; Bluffton (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Medical University of South Carolina Health is seeking a patient access coordinator to support hospital registration processes in a fast-paced setting. You will assist with patient demographics, insurance communications, and documentation while maintaining patient privacy and high service levels.

The role requires a Bachelor’s degree with healthcare experience or a high school diploma with multiple years in customer service. Weekend and varied shifts may be required.

Qualifications

• Bachelor degree and one year relevant work experience in customer service or healthcare (patient registration, admitting, and/or scheduling)
• Or a high school diploma/ GED with three years relevant experience in customer service or healthcare
• Experience with Windows, Excel, Access and Intranet/Internet navigation tools
• Experience with Medical Terminology is a plus
• Strong written and verbal communication skills

Responsibilities

• Assist with patient access and registration tasks
• Interact with patients, families and staff with professionalism
• Handle insurance and authorization communications
• Schedule and registration support and training for new hires
• Maintain confidentiality and patient privacy per policy

Skills

Customer service

Verbal skills

Written skills

Typing 25 wpm

Windows/Office

Education

Bachelor's degree

High school diploma or GED

Tools

Windows OS

Excel

Access

Intranet/Internet

Job description

Medical University of South Carolina Health is seeking a patient access coordinator to support hospital registration processes in a fast-paced setting. You will assist with patient demographics, insurance communications, and documentation while maintaining patient privacy and high service levels.

The role requires a Bachelor’s degree with healthcare experience or a high school diploma with multiple years in customer service. Weekend and varied shifts may be required.