Patient Access & Registration Specialist

Medical University of South Carolina; James Island (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

The Medical University of South Carolina is seeking a Patient Registration Associate on James Island to greet patients and families, welcome them in person or by phone, and optimize the patient experience by scheduling and registering efficiently. The role supports clinic operations and coordinates with care teams to maintain smooth workflow.

You will obtain and update demographic and insurance information, collect co-pays and balances, ensure confidentiality, and help with pre-registration,

Qualifications

• High school diploma or GED required.
• One year of customer service experience.
• Experience with hospital information systems preferred.
• Ability to interpret and apply financial procedures and regulations preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Data entry accuracy

Interpersonal skills

Education

High school diploma or GED

Tools

Hospital information systems

Job description

The Medical University of South Carolina is seeking a Patient Registration Associate on James Island to greet patients and families, welcome them in person or by phone, and optimize the patient experience by scheduling and registering efficiently. The role supports clinic operations and coordinates with care teams to maintain smooth workflow.

You will obtain and update demographic and insurance information, collect co-pays and balances, ensure confidentiality, and help with pre-registration,