Patient Access & Registration Specialist

Medical University of South Carolina; Charleston (SC); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Medical University of South Carolina is seeking a patient-focused registration professional to greet patients, collect demographics and insurance details, and manage pre-registration and on-site registration processes. You will support clinic efficiency and patient experience by handling co-pays, balances, and confidentiality with care teams.

The role requires prior customer service experience and familiarity with hospital information systems.

Qualifikationen

• High school diploma or GED required.
• 1 year of customer service experience required.
• Preference for ability to interpret and apply financial procedures and regulations.
• Preference for experience with hospital information systems or word processing.

Aufgaben

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Kenntnisse

Customer service

Demographic data collection

Insurance information

Billing knowledge

Ausbildung

High school diploma or GED

1 year customer service experience

Financial procedures knowledge preferred

Hospital information systems experience preferred

Tools

Hospital information systems

Microsoft Word

Jobbeschreibung

Medical University of South Carolina is seeking a patient-focused registration professional to greet patients, collect demographics and insurance details, and manage pre-registration and on-site registration processes. You will support clinic efficiency and patient experience by handling co-pays, balances, and confidentiality with care teams.

The role requires prior customer service experience and familiarity with hospital information systems.