Patient Access Lead: Scheduling & Care Coordination

Life Science Washington; Seattle (WA); On-site; USD 37,000 - 52,000; Full time

Job summary

Fred Hutchinson Cancer Center in Seattle seeks a Patient Access Coordinator Lead to manage scheduling and patient flow. You will coordinate with clinical staff, greet and screen patients, and handle paperwork and triage inquiries in a fast-paced cancer care setting.

We value empathy, independent organization, and strong communication. The role involves complex scheduling across departments, with a comprehensive benefits package and weekend/holiday coverage as needed.

Qualifications

• Minimum two years of relevant experience including PAC exposure.
• Ability to work independently, organize and prioritize concurrent tasks.
• Experience in a high pressure health care setting with empathy.
• Proficiency with EMR and automated scheduling systems.

Responsibilities

• Coordinate patient flow with clinical staff to direct and monitor location.
• Greet, screen, and check in patients using scheduling systems.
• Distribute paperwork to patients and staff.
• Triage questions and forward to appropriate staff.
• Schedule all patient appointments for treatment and referrals.
• Communicate scheduling needs with providers and staff.
• Manage and prioritize scheduling requests and emergencies.
• Assist with training of new staff.

Skills

PAC experience

Customer service

Multitasking

Independent worker

Active listening

Education

Bachelor's degree

Tools

EMR systems

Scheduling systems

Job description

Fred Hutchinson Cancer Center in Seattle seeks a Patient Access Coordinator Lead to manage scheduling and patient flow. You will coordinate with clinical staff, greet and screen patients, and handle paperwork and triage inquiries in a fast-paced cancer care setting.

We value empathy, independent organization, and strong communication. The role involves complex scheduling across departments, with a comprehensive benefits package and weekend/holiday coverage as needed.