Patient Access Navigator - Part-Time (Flexible Scheduling)

Fred Hutchinson Cancer Research Center; Seattle (WA); On-site; USD 34,000 - 51,000; Part time

Job summary

Fred Hutchinson Cancer Center in Seattle seeks a Patient Access Coordinator to ensure smooth scheduling and patient flow across clinics. You will greet patients, screen arrivals, assemble necessary paperwork, and coordinate appointments with multiple departments.

The role requires strong communication, empathy, and the ability to work in a high-pressure healthcare environment. A high school diploma and one year of customer service experience are required; a BA/BS is preferred.

Qualifications

• High school graduate or equivalent.
• One year of customer service experience.
• Ability to work independently and manage competing tasks.
• Ability to work in a high-pressure healthcare environment.
• Strong listening and communication skills.
• Clear verbal and written communication.

Responsibilities

• Direct and monitor patient location to maintain clinic flow.
• Greet, screen, and check in patients using scheduling systems.
• Assemble and distribute paperwork to patients and staff.
• Triage questions from callers and route to proper staff.
• Schedule treatments, referrals, and outside consults across departments.
• Collaborate with patients, families, providers, and staff to address needs.
• Communicate scheduling needs and changes to care teams.
• Prioritize scheduling requests and recognize emergencies.
• Support department functions and participate in training.

Skills

Customer service

Communication

Empathy

Time management

Attention to detail

Independent worker

Education

High school diploma

Bachelor's degree (preferred)

Tools

Electronic medical record system

Automated scheduling system

Job description

Fred Hutchinson Cancer Center in Seattle seeks a Patient Access Coordinator to ensure smooth scheduling and patient flow across clinics. You will greet patients, screen arrivals, assemble necessary paperwork, and coordinate appointments with multiple departments.

The role requires strong communication, empathy, and the ability to work in a high-pressure healthcare environment. A high school diploma and one year of customer service experience are required; a BA/BS is preferred.