Patient Access Lead: Care Scheduling & Coordination

careers-fhcrc; Seattle (WA); On-site; USD 37,000 - 53,000; Full time

Benefits offered by this job

Healthcare benefits

Paid vacation

Paid holidays

Tuition reimbursement

Employee assistance program

Job summary

Fred Hutchinson Cancer Center in Seattle seeks a Patient Access Coordinator Lead to manage complex scheduling for oncology patients. You will liaise with patients, families and care teams, ensuring accurate intake, documentation and timely appointments.

The role demands empathy, clarity, and strong multitasking in a fast-paced setting. This full-time on-site position at South Lake Union requires a minimum of 2 years PAC experience; a Bachelor's degree is preferred.

Qualifications

• Experience with patient scheduling and access coordination.
• Ability to work in a high-pressure healthcare setting.
• Strong communication and empathy with patients and families.

Responsibilities

• Coordinate patient scheduling and flow with clinical staff.
• Greet, screen, and check in patients for appointments.
• Provide paperwork and routing for staff and patients.
• Triages questions and forwards to appropriate staff.
• Schedule all patient appointments and referrals.
• Collaborate with providers and nurses on scheduling needs.

Skills

PAC experience

Active listening

Communication

Empathy

Multi-tasking

Education

Bachelor's degree (BA/BS)

High school diploma

Tools

EMR system

Scheduling system

Job description

Fred Hutchinson Cancer Center in Seattle seeks a Patient Access Coordinator Lead to manage complex scheduling for oncology patients. You will liaise with patients, families and care teams, ensuring accurate intake, documentation and timely appointments.

The role demands empathy, clarity, and strong multitasking in a fast-paced setting. This full-time on-site position at South Lake Union requires a minimum of 2 years PAC experience; a Bachelor's degree is preferred.