Patient Access & Intake Specialist

Hackensack Meridian Health; Edison (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Hackensack Meridian Health in Edison, NJ is seeking an administrative professional to manage patient intakes, scheduling, and billing inquiries in a fast-paced hospital setting. The role requires strong organization and clear communication to support clinicians and patients alike.

You will perform insurance screening and verification, patient registration, and entry of charges, while handling a high volume of calls, maintaining accurate department records, and preparing routine reports to

Qualifications

• High school diploma or GED required.
• Minimum 1 year of related work experience in a physician practice, hospital, or customer service setting.
• Strong organizational skills with ability to set priorities.
• Excellent written, verbal, and interpersonal communication.

Responsibilities

• Initiate patient intakes and schedule appointments.
• Perform insurance screening and verification/authorization.
• Handle high volume customer calls and inquiries.
• Register patients and enter patient charges.
• Respond to medical records requests and billing inquiries.
• Prepare reports and maintain department records.

Skills

Customer service experience

Multitasking

Communication skills

Organizational skills

Education

High School diploma / GED

Job description

Hackensack Meridian Health in Edison, NJ is seeking an administrative professional to manage patient intakes, scheduling, and billing inquiries in a fast-paced hospital setting. The role requires strong organization and clear communication to support clinicians and patients alike.

You will perform insurance screening and verification, patient registration, and entry of charges, while handling a high volume of calls, maintaining accurate department records, and preparing routine reports to