Patient Intake & Scheduling Coordinator

Hackensack Meridian Health; Edison (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Hackensack Meridian Health seeks a Patient Intake Representative to support our front-line operations. You will initiate patient intakes, schedule appointments, and perform insurance screening and verification/authorization activities, ensuring accurate patient registration and billing support.

You will handle a high volume of calls and inquiries, enter patient charges, respond to records requests, and help prepare departmental reports to maintain orderly records.

Qualifications

• High School diploma or GED required.
• Minimum of 1 year related work experience in a physician practice, hospital setting, or customer service setting.
• Strong organizational and communication skills; ability to manage multiple tasks.
• Excellent written and verbal communication; proficient with MS Office and Google Suite.

Responsibilities

• Initiate patient intakes and schedule appointments.
• Perform insurance screening and verification/authorization processes.
• Handle patient registration and a high volume of calls/inquiries.
• Enter patient charges and respond to medical records requests and billing inquiries.
• Prepare reports and maintain department records.

Skills

Excellent communication

Written and verbal communication

Good organizational skills

Ability to set priorities

Customer service experience

1 year related work experience

Education

High School Diploma or GED

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health seeks a Patient Intake Representative to support our front-line operations. You will initiate patient intakes, schedule appointments, and perform insurance screening and verification/authorization activities, ensuring accurate patient registration and billing support.

You will handle a high volume of calls and inquiries, enter patient charges, respond to records requests, and help prepare departmental reports to maintain orderly records.